After an altercation with an angry, shouting passenger on a flight to Chicago Sunday, a United Airlines flight attendant was taken to the hospital.
A video posted to Twitter shows a woman holding a small child screaming and being told to “step back” by an attendant aboard a flight from San Francisco International Airport to Chicago’s O’Hare International Airport.
“Where is it?” the woman yelled after screaming in the aisle of the plane, according to the video captured and uploaded by Peter Kondelis.
“Ma’am, we are landing,” the flight attendant informed her.
A frantic situation ensued.
“Sarah, step back,” the flight attendant repeated, her voice becoming increasingly urgent each time.
Before the video ends, another flight attendant runs down the aisle to assist her colleague.
Police from the Chicago Police Department responded to Flight 476’s gate at O’Hare Airport about 6 a.m. due to “a disturbance” onboard.
Police and United Airlines said three people, including a flight attendant, were taken to Resurrection Hospital for observation.
“A disruptive customer on a flight from San Francisco to Chicago was removed by law enforcement upon landing on Sunday, and one member of the flight attendant crew was taken to a hospital for evaluation,” the airline said in a statement to reporters. “We’re grateful to our crew for handling this difficult situation with professionalism and for putting the safety of our team and our customers first.”
United reports that no serious injuries were reported among the three people who were taken to the hospital.
This altercation is also being investigated by the FBI.