Police say the Grapevine case centered on hundreds of fake mac-and-cheese tray transactions.
GRAPEVINE, Texas — A former Chick-fil-A employee has been arrested after police said he used a restaurant register to process hundreds of fake mac-and-cheese tray refunds worth more than $80,000.
The case focuses on Keyshun Jones, a former worker at a locally operated Chick-fil-A in Grapevine, a Dallas-Fort Worth suburb. Police said the investigation began in November 2025 after restaurant owner-operator Jarvis Boyd reported suspicious refunds. Jones faces felony charges as authorities review store records, card activity and security video tied to the alleged transactions.
Grapevine police said Jones had been fired about a month before the theft report. Detectives reviewing surveillance footage later identified him as the person behind the counter without permission. The department said the video showed Jones “using the register” while unattended, entering about 800 orders of macaroni and cheese trays and then refunding the money to his personal credit cards. The total came to just over $80,000, police said. The refunds were tied to catering trays, not single side orders, a detail that helped make the pattern stand out during the review.
The owner reported the suspected theft after the restaurant found refund activity that did not match normal sales, according to police accounts. Authorities have not said whether any food was prepared, whether any customers were affected or whether the register access involved an old employee credential. Police also have not said whether anyone else is under investigation. The public record so far centers on Jones, the surveillance footage and the payment trail investigators said connected the transactions to personal cards. Chick-fil-A did not issue a detailed public account of the case and referred questions to law enforcement because the investigation was active.
The restaurant is part of Chick-fil-A’s local operator system. Chick-fil-A’s website lists Boyd as the operator of the Grapevine-William D Tate restaurant, located at 1245 William D. Tate Ave., and also lists him as operator of a Southlake location. The Grapevine store sits along a busy retail corridor near restaurants, hotels and highway traffic. Police have described the matter as a financial crime found through store records and video, rather than an incident involving customers in the dining room. The size of the alleged loss, the number of transactions and the use of one repeated menu item made the case unusual among local theft reports.
Jones was arrested April 17 after what police described as several failed attempts to locate him. The Texas Attorney General’s Fugitive Task Force and the Fort Worth Police Department helped take him into custody. Grapevine police said he faces charges of property theft, money laundering and evading arrest. Tarrant County jail records identified him as Keyshun Jones and showed he remained in custody after his arrest. News reports citing county court records said Jones, 23, was booked April 18 and had a court date set for June 4. Prosecutors still must prove the allegations in court, and Jones has not been convicted.
The money laundering charge points to investigators’ focus on where the refund money went after it left the restaurant system. Police said the refunds were issued to personal credit cards, but they have not released a full accounting of the card accounts, dates or amounts for each transaction. Court coverage of the case said a warrant was issued April 6 before the April 17 arrest. Officials have not released the full surveillance video, and they have not said how long it took to complete the alleged 800 transactions. The next steps are expected to include court filings, attorney appearances and review of the financial records tied to the refund trail.
The case drew attention because the alleged scheme was tied to a familiar side dish, but police framed it as a theft investigation built from routine business records. The Daily Horn reported that Boyd contacted police after the refunds were discovered, and local reports said detectives used store footage to place Jones behind the counter after his employment had ended. The police account leaves several details unresolved, including how Jones got access to the counter area and whether any store policy changes followed the report. The known timeline runs from Jones’ firing in October 2025, to the theft report in November, to the arrest in April 2026.
As of May 4, the case remained pending in Tarrant County. Jones remained accused but not convicted, and the next known milestone was a reported June 4 court date, when the criminal case was expected to move further into the court process.
Author note: Last updated May 4, 2026.